Privacy Policy
How we collect, use, and protect your information
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Information We Collect
neurolattice collects information to provide and improve our lead generation services. We collect the following types of information:
Personal Information:
When you use our services, we may collect personal information such as your name, email address, phone number, company name, and other contact details you provide through our forms or during account setup.
Lead Data:
Information about potential leads generated through our platform, including demographic data, engagement metrics, and behavioral patterns used for lead scoring and qualification.
Usage Information:
We collect information about how you interact with our platform, including pages visited, features used, time spent on the platform, and other usage analytics.
Technical Information:
We automatically collect certain technical information, including IP addresses, browser type, device information, operating system, and other technical identifiers.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain our lead generation services
- Process and qualify leads according to your criteria
- Communicate with you about our services and your account
- Improve our platform and develop new features
- Analyze usage patterns and optimize performance
- Comply with legal obligations and protect our rights
- Prevent fraud and ensure platform security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers:
For cloud hosting, storage (e.g., AWS/S3), and infrastructure processing (e.g., email delivery, payment processing), under strict data processing agreements.
Legal Requirements:
If required by law or to comply with a legal obligation, such as a subpoena or lawful request by public authorities.
Business Continuity:
If neurolattice is involved in a merger or acquisition, you will be notified about the transfer and your data options.
4. Data Retention & Security
We retain your data for as long as your account remains active. You may delete your content or request account deletion at any time. All data is encrypted in transit and at rest. We regularly monitor for vulnerabilities and apply best practices to protect against unauthorized access.
5. Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Restrict or object to certain data processing
- Data portability (receive your data in a structured format)
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences.
7. Third-Party Services
neurolattice integrates with social media platforms and advertising networks. When you connect these services, their respective privacy policies also apply to data shared with them.
8. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
9. Children's Privacy
neurolattice is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or platform notifications. Your continued use of neurolattice after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Jose Roberto Guerrero
1934 W Craig Place
San Antonio, TX 78201-0000
Email: [email protected]
Phone: +1 (262) 263-3580